Customers may cancel at least 24 hours prior to their arrival time to receive a full refund. Customers that cancel after the 24 hour period will not be eligible for a refund. If weather or waves are unfavorable, the trip may be rescheduled for a later time/date or a full refund will be issued. No-shows will not be refunded. Customer may make changes to the reservation without any fees as long as it’s outside the 24 hour cancellation period.